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WorkPath Privacy Policy

Last updated: May 20, 2026

This Privacy Policy explains how True North Digital LLC, an Alabama limited liability company, doing business as WorkPath, collects, uses, shares, retains, and protects information in connection with the WorkPath website, assessment application, assessment reports, organizational engagements, and related services. In this Policy, "WorkPath," "we," "us," and "our" refer to True North Digital LLC.

1. Information We Collect

WorkPath may collect the following types of information:

Information you provide directly

For individual assessments, providing your name and email address is optional. You may decide whether to include identifying information when using WorkPath independently.

For organization-sponsored assessments, the information collected may be defined by the agreement or arrangement between WorkPath and the sponsoring organization. This may include identifying information needed to administer the assessment, associate results with a participant, or provide reporting to the sponsor.

Information you provide directly may include:

  • name;
  • email address;
  • organization, school, employer, role, program, or cohort information;
  • assessment access codes, tokens, or invitation information;
  • assessment responses;
  • feedback, comments, or support requests;
  • information submitted through contact forms, demo requests, or customer communications.

Assessment and report information

WorkPath may collect and generate information related to your assessment, including scenario responses, completion status, generated profile reports, readiness observations, narrative feedback, scoring or rating information, role-profile alignment, and aggregate or summary results.

Usage and technical information

WorkPath may collect limited technical and usage information, such as IP address, browser type, device information, pages visited, timestamps, referring pages, error logs, and interactions with the website or application.

Customer and organizational information

For organization-sponsored assessments, WorkPath may collect information provided by the sponsoring organization, such as participant lists, cohort information, role descriptions, job profiles, organizational context, workshop materials, and reporting requirements.

2. How We Use Information

WorkPath may use information to:

  • provide, operate, and improve the WorkPath website, assessment application, and related services;
  • administer assessments and generate individual reports;
  • provide organizational summaries, aggregate insights, or cohort-level reporting;
  • customize assessments, scenarios, reports, and role profiles;
  • communicate with users, customers, and sponsoring organizations;
  • provide support, demos, pilots, workshops, and consulting services;
  • monitor performance, security, and reliability;
  • prevent misuse, fraud, or unauthorized access;
  • evaluate and improve assessment quality, product design, scoring consistency, and report language;
  • comply with legal, contractual, and administrative obligations.

3. Organization-Sponsored Assessments

If you take a WorkPath assessment through an organization-sponsored link, token, cohort, program, or invitation, your information may be shared with the sponsoring organization.

Depending on the engagement, this may include your name, email address, completion status, assessment responses, individual report, readiness profile, ratings, narrative observations, or aggregate cohort information.

WorkPath will seek to provide practical notice in the assessment experience when an assessment is organization-sponsored. The sponsoring organization is responsible for how it uses assessment information after receiving it.

4. Individual Assessments

If you take a WorkPath assessment independently, WorkPath may use your responses and report to provide the assessment experience, support your access to the report, improve the service, and communicate with you about WorkPath.

WorkPath will not intentionally share your individual assessment report with an outside sponsoring organization unless you authorize that sharing, the assessment was taken through an organization-sponsored pathway, or sharing is required by law or necessary to protect the service.

5. Aggregate and De-Identified Information

WorkPath may use aggregate, anonymized, or de-identified information for product improvement, research, benchmarking, reporting, marketing, or organizational insight.

For example, WorkPath may describe overall readiness patterns across a cohort, sector, role type, or pilot group without identifying individual participants.

WorkPath will not knowingly present de-identified or aggregate information in a way that is intended to identify a specific individual.

6. AI and Service Providers

WorkPath may use third-party service providers to host the application, store information, generate reports, analyze responses, send email, manage forms, process payments, monitor performance, or support AI-assisted functionality.

These providers may process information on WorkPath's behalf. WorkPath seeks to use providers that support reasonable confidentiality, security, and data protection practices.

WorkPath may use AI systems or automated tools to help evaluate assessment responses and generate reports. Assessment outputs should be reviewed with human judgment and should not be treated as infallible.

7. How We Share Information

WorkPath may share information:

  • with the user who completed the assessment;
  • with a sponsoring organization when the assessment is organization-sponsored;
  • with service providers who help operate WorkPath;
  • with consultants, contractors, or reviewers working on WorkPath's behalf under appropriate confidentiality expectations;
  • as part of aggregate or de-identified reporting;
  • to comply with law, legal process, or governmental requests;
  • to protect the rights, safety, security, or integrity of WorkPath, users, customers, or others;
  • in connection with a business transfer, merger, acquisition, financing, or sale of assets.

8. Data Retention

WorkPath retains information for as long as reasonably necessary to provide the service, support users and customers, maintain business records, improve the product, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on whether the assessment is individual, organization-sponsored, part of a pilot, part of a paid engagement, or subject to a separate customer agreement.

WorkPath may retain aggregate or de-identified information for longer periods.

9. Data Security

WorkPath uses reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure, and WorkPath cannot guarantee absolute security of information.

Users are responsible for safeguarding any access links, tokens, accounts, passwords, or report files provided to them.

10. Your Choices and Requests

Depending on your relationship with WorkPath and applicable law, you may request access to, correction of, deletion of, or information about your personal information.

If you completed an assessment through a sponsoring organization, WorkPath may direct certain requests to that organization or coordinate with that organization before responding.

To make a request, use the contact information provided in the WorkPath app, brochure, or website.

11. Children and Students

WorkPath is not intended for use by children under 13. If WorkPath is used in an educational setting or with students, the sponsoring institution or organization is responsible for obtaining any required permissions, consents, notices, or approvals.

WorkPath may support schools, colleges, universities, workforce organizations, and youth-serving programs, but those organizations remain responsible for their own compliance obligations.

12. Links to Other Websites

WorkPath may link to third-party websites or services. WorkPath is not responsible for the privacy practices, content, or security of third-party websites or services.

13. Changes to This Privacy Policy

WorkPath may update this Privacy Policy from time to time. The updated version will be posted with a revised "Last updated" date. Continued use of WorkPath after changes are posted means you acknowledge the updated Privacy Policy.

WorkPath is operated by True North Digital LLC, an Alabama limited liability company, doing business as WorkPath.