WorkPathAbout

WorkPath Privacy Policy

Last updated: August 19, 2026

This Privacy Policy explains how True North Digital LLC, an Alabama limited liability company doing business as WorkPath, collects, uses, shares, retains, and protects information in connection with the WorkPath website, assessment application, assessment reports, sponsored assessments, and related services.

In this Policy, "WorkPath," "we," "us," and "our" refer to True North Digital LLC.

1. Information We Collect

Information you provide

When you use WorkPath, you may provide information such as:

  • name and email address;
  • organization, school, employer, role, program, or cohort information;
  • assessment access codes, tokens, or invitation information;
  • written assessment responses;
  • feedback, comments, or support requests;
  • information submitted through contact forms, demo requests, or other communications.

For an assessment you take independently, providing your name and email address may be optional.

For an assessment sponsored by an organization, school, employer, program, or other customer, the information collected may depend on that engagement and may include identifying information needed to administer the assessment or associate results with you.

Assessment and report information

WorkPath collects and generates information related to the assessment experience. This may include:

  • scenario responses;
  • completion status;
  • scores or ratings;
  • readiness observations;
  • narrative feedback;
  • generated profiles and reports;
  • role-profile information;
  • cohort, aggregate, or summary results.

Technical and usage information

WorkPath may collect limited technical and usage information needed to operate, secure, and improve the service. This may include IP address, browser and device information, pages visited, timestamps, referring pages, application interactions, and error logs.

Information from sponsoring organizations

For sponsored assessments, WorkPath may receive information from the sponsoring organization, such as participant lists, cohort information, role descriptions, program information, organizational context, or reporting requirements.

2. How We Use Information

WorkPath uses information to:

  • provide and operate the WorkPath assessment and website;
  • administer assessments and generate individual profiles and reports;
  • analyze assessment responses;
  • provide cohort summaries and organizational insights;
  • customize assessments, scenarios, reports, and role profiles;
  • support sponsored assessments, pilots, workshops, and consulting engagements;
  • communicate with participants, customers, and sponsoring organizations;
  • provide technical and user support;
  • monitor security, performance, and reliability;
  • prevent misuse, fraud, or unauthorized access;
  • evaluate and improve assessment quality, scoring consistency, product design, and report language;
  • conduct research and analysis using aggregate or de-identified information;
  • meet legal, contractual, and administrative obligations.

3. Sponsored Assessments

Some WorkPath assessments are provided through a school, university, employer, workforce program, customer, or other sponsoring organization.

When an assessment is sponsored, WorkPath will seek to provide practical notice in or before the assessment identifying the sponsor and describing the types of individual information the sponsor is expected to receive.

Depending on the engagement, a sponsor may receive information such as:

  • your name or other identifying information;
  • completion status;
  • assessment responses;
  • scores or ratings;
  • your individual profile or report;
  • narrative observations;
  • cohort or aggregate findings.

Different sponsored engagements may involve different levels of information sharing.

Once information has been provided to a sponsoring organization, that organization is responsible for its own use of the information, subject to applicable law, institutional policies, and any agreement with WorkPath.

4. Independent Assessments

If you take WorkPath independently rather than through a sponsoring organization, WorkPath uses your information to provide the assessment, create and maintain access to your report, support you, and operate and improve the service.

WorkPath will not intentionally provide your individual assessment responses, profile, or report to an outside sponsoring organization unless:

  • you authorize the sharing;
  • the assessment was taken through a sponsored pathway;
  • sharing is required by law; or
  • sharing is reasonably necessary to protect the security or integrity of the service.

5. AI and Automated Analysis

WorkPath uses AI systems and automated tools to analyze written assessment responses and help generate scores, observations, feedback, and reports.

AI is part of the WorkPath assessment process. AI-generated or AI-assisted analysis can be incomplete or imperfect, and WorkPath results should be interpreted with human judgment rather than treated as infallible.

WorkPath may use third-party AI and technology providers to process information on WorkPath's behalf. These providers may receive information needed to perform the services WorkPath asks them to perform.

WorkPath also uses service providers for functions such as hosting, storage, email, forms, analytics, payments, security, and application performance.

WorkPath seeks to use service providers with appropriate confidentiality, security, and data-protection practices and provides them information only as needed for the services they perform.

6. Sale, Marketing, and De-Identified Information

WorkPath does not sell your personal information or individual assessment responses.

WorkPath does not use an identifiable individual's assessment responses, profile, or report in public marketing, case studies, presentations, or published examples without permission.

WorkPath may use aggregate, anonymized, or de-identified information for purposes such as:

  • product improvement;
  • assessment research;
  • benchmarking;
  • organizational and cohort analysis;
  • presentations and reports;
  • educational or research materials;
  • descriptions of WorkPath findings or patterns.

For example, WorkPath may describe readiness patterns across a cohort, role type, industry, or pilot without identifying individual participants.

When WorkPath treats information as de-identified, it seeks to remove or limit information so that there is no reasonable basis to identify a specific person from the information being presented. WorkPath does not intentionally attempt to re-identify information it has treated as de-identified.

7. How We Share Information

WorkPath may share information:

  • with you as the person who completed the assessment;
  • with a sponsoring organization when you participate in a sponsored assessment;
  • with service providers that help operate WorkPath;
  • with contractors, consultants, or reviewers working on WorkPath's behalf and subject to appropriate confidentiality expectations;
  • as part of aggregate or de-identified reporting;
  • when required by law, legal process, or governmental request;
  • when reasonably necessary to protect the rights, safety, security, or integrity of WorkPath, its users, customers, or others;
  • in connection with a merger, acquisition, financing, sale of assets, or similar business transaction.

WorkPath does not share personal information with third parties for their independent advertising or marketing purposes.

8. Data Retention

WorkPath retains identifiable information only for as long as reasonably necessary for the purposes for which it was collected, including providing the assessment and reports, supporting participants and customers, maintaining appropriate business records, improving and securing the service, resolving disputes, and meeting legal or contractual obligations.

Retention may differ for independent assessments, sponsored assessments, pilots, research or educational engagements, and customer arrangements. A sponsoring organization or customer agreement may establish additional retention requirements.

When identifiable information is no longer reasonably needed, WorkPath may delete it or convert it to aggregate or de-identified information.

Aggregate or de-identified information may be retained for longer periods.

You may contact WorkPath to ask about the retention practices applicable to your information.

9. Data Security

WorkPath uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet-connected service can guarantee absolute security, and WorkPath cannot guarantee that information will never be accessed or disclosed improperly.

You are responsible for safeguarding any access links, tokens, passwords, resume codes, or report files provided to you.

10. Your Choices and Requests

Depending on your relationship with WorkPath and applicable law, you may ask WorkPath to:

  • tell you what personal information it maintains about you;
  • correct inaccurate personal information;
  • delete personal information;
  • provide information about how your personal information has been used or shared.

If you participated through a sponsoring organization, WorkPath may need to coordinate some requests with that organization or direct you to the organization when it is responsible for the relevant records or decision.

Requests may be sent to info@wkpath.com.

11. Students and Children

WorkPath may be used by colleges, universities, schools, workforce organizations, and other educational or youth-serving programs.

WorkPath is not intended to be offered directly to children under 13.

When WorkPath is used in an educational setting, WorkPath is responsible for handling information in accordance with this Privacy Policy, applicable agreements, and applicable law. The sponsoring educational institution or organization is responsible for its own notices, permissions, consents, approvals, and legal or institutional obligations associated with its use of WorkPath.

12. Links to Other Websites

WorkPath may contain links to third-party websites or services. WorkPath is not responsible for the privacy practices, content, or security of those third-party services.

13. Changes to This Privacy Policy

WorkPath may update this Privacy Policy as the service evolves or legal and operational requirements change.

When the Policy changes, WorkPath will post the revised version with a new "Last updated" date.

14. Contact

Questions or requests concerning this Privacy Policy or your information may be sent to:

True North Digital LLC, doing business as WorkPath

info@wkpath.com